Full time QA person Detailed quality tracking Big 50 award winner BBB Cares Program Customer Service Full Time Quality Assurance Thompson Building Associates has one full-time staff member responsible for tracking customer contact and satisfaction from the first call to the final job survey when the work is complete. Detailed Quality Tracking Our industry-specific database allows our Restoration Consultants, Production Managers, Administrative and office staff instant access to full details about every job we perform. If you have a question about your restoration or remodeling job, we have the answer for you, quickly! Remodeling Magazine "Big 50" Thompson Building Associates became a member of this prestigious group of nationwide remodeling and restoration contractor in 2002, giving us access to the most up-to-date information and industry input possible. BBB Cares Program Thompson Building Associates has been a member of the Better Business Bureau of Central Ohio Since 1980. We're proud of our record with this important organization, and the commitment to quality work and customer service it represents.