Contents Restoration

Contents Restoration Services

Our contents restoration team are trained and certified in cleaning and restoration after fires, floods, sewage backups, and water damage.  Many items can often be restored; those items you might not think of include the following.

  • Artwork such as paintings and sculpture
  • Books
  • Clothing, drapes, and rugs
  • Digital media and VHS tapes
  • Documents such as photos, legal records, and medical records
  • Electronics and appliances, including TVs, DVD players, computers, and stereos
  • Furniture
  • Jewelry

Fire Damage Restoration

Fire damage goes beyond direct destruction by flame and heat.  Smoke and soot deposits range from a fine powder to thick sludge to a lacquer-like hard coating.  They contain hundreds of harmful chemical compounds that can penetrate deeply into porous materials.  Only technicians with extensive training can choose the right procedures to prevent permanent staining, long-lasting odors, corrosion, and mold without further damaging your possessions.

Water Damage Restoration

Whether it is from plumbing, natural flood, or firefighting water quickly leads to secondary damage.  Time-critical services include emergency water removal, accelerated drying, and cleaning & infection control.  Commercial water damage restoration adds inventory, business records, displays, registers, and other equipment to the list of contents needing attention.

Pack Out and Inventory

Typically, the first step in content restoration is pack out which is removing possessions from a contaminated environment to another location for treatment and secure climate-controlled storage.  That’s usually safer, faster, and more cost-effect than treating belongings on-site.  Pack out services include careful preparation and packing, transport, treatment, storage, and return.

Traditional cleaning and restoration techniques are now supplemented by new technologies for faster and more thorough cleaning and disinfection.  Common treatments range from simple hand-cleaning with the proper neutralizing agents or detergents to advanced drying techniques and include

  • Data recovery
  • Air drying
  • Dry cleaning
  • Drying chambers
  • Foam cleaning
  • Freeze drying
  • Immersion cleaning
  • Ozone and thermal deodorization
  • Pressure washing
  • Soda blasting
  • Spotting
  • Spray and wipe
  • Ultrasonic cleaning

 

It takes a lot of training and experience to make the right selection for each and every item given all those options!

Throughout the pack out process, it’s important to keep track of everything.  That means contents claim inventory services.  Room by room, item by item everything is ID tagged, photographed, and entered into a tracking system.  This is part of the insurance claim’s proof of loss as well as processing or disposition documentation.  It also provides you the peace of mind that comes from knowing that everything’s accounted for, where it is, and what condition it’s in.