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- We respect the individual, and believe that individuals treated with respect, given responsibility, and direction will respond by growing and giving their best.
- We require honesty and integrity in everything we do.
- We believe in making commitments with care, then live up to them, in all things doing what we say we will do.
- We believe that “high service” is key to our success. We feel a sense of urgency on matters relating to our customers. We own problems and are always responsive. We are customer driven.
- We are frugal. We guard and conserve the company’s resources with at least the same vigilance that we use for our own personal resources.
- Understanding our mission, our goals, and what we expect from each other is critical to our success.
- We love to compete and believe competition brings out the best in us.
- We believe that individual success only happens when other individuals succeed. We depend on each other.
- We see a huge difference between “good mistakes” (best effort, bad result) and “bad mistakes” (sloppiness or lack of effort)
- Work is an important part of life, and should be fun.
- We are believers in the golden rule.