About

About Thompson Restoration Associates

Thompson Restoration Associates has been serving Columbus and the Surrounding Area since 1978. We are a family-owned, full-service restoration company providing 24/7 emergency response for Water, Fire, Storm, and Mold related disasters. We also provide reconstruction and remodeling services. We work with ALL insurance companies and are on the preferred vendor list for most major companies. Thompson Restoration Associates is IICRC certified. We are fully licensed, bonded, and insured.

Thompson Restoration Associates is available 24 hours a day, 7 days a week to assist you with your emergencies and disasters.

Fire Damage Restoration in Columbus and the Surrounding Area
Mold Remediation in
Disaster Restoration in Columbus and the Surrounding Area

Our Mission

Thompson Restoration Associates is a full-service restoration company whose business is satisfying our customers' needs: quick response, professional guidance, and superior workmanship. Key to fulfilling our mission is staying on top of the industry trends, innovations and techniques. By building our team of associates through teaching, training, and an honest concern for their well being, we deliver our product with the highest level of customer service and value. Maximizing our potential by providing an expanding range of related services and investing in high technology solutions, we provide profitable growth for the company and its employees.

The Process is Key

 
Emergency Response

Our experienced crew is standing by to help when you need us. We'll arrive onsite within 90 minutes and get to work, day or night.

 
Mitigation

The timely beginning of mitigation processes helps avoid escalating damage.

 
Rebuild/Restore

Once the mitigation is complete, we'll begin restoring your property to pre-loss condition.

 
Insurance Claims Assistance

From submitting industry standard estimates to following up with your insurance carrier, we have decades of experience helping property owners navigate the insurance claim process.

Our Core Values

  • We respect the individual and believe that individuals treated with respect, given responsibility, and direction will respond by growing and giving their best.
  • We require honesty and integrity in everything we do.
  • We believe in making commitments with care, then living up to them, in all things doing what we say we will do.
  • We believe that 'high service' is key to our success. We feel a sense of urgency on matters relating to our customers. We own problems and are always responsible. We are customer driven.
  • We are frugal. We guard and conserve the company's resources with at least the same vigilance that we use for our own personal resources.
  • Understanding our mission, our goals, and what we expect from each other is critical to our success.
  • We love to compete and believe competition brings out the best in us.
  • We believe that individual success only happens when other individuals succeed. We depend on each other.
  • We see a huge difference between 'good mistakes' (best effort, bad result) and 'bad mistakes' (sloppiness or lack of effort).
  • Work is an important part of life and should be fun.
  • We are believers in the golden rule.

Proudly Serving the Columbus Area